Managed Service Plans

Free Network Evaluation

We are pleased to offer a complimentary network evaluation to address any questions you might have. This assessment allows us to examine your currently installed software versions, hardware ages, any problematic components, and your network configuration. We also evaluate the required disk space and memory necessary for optimal application performance. This process typically takes one to two minutes per workstation, and in some instances, we only need to install the software on your server. The software we utilize is proven and reliable, having been implemented on thousands of dental practice computers without any issues.

The Full Timer

Our most popular plan

Focuses on maintenance, monitoring, and support with unlimited remote support. Ideal for businesses needing regular workstation and server care with 24/7 monitoring and security requirement.

– Corporate Virus Protection
– Ransomware Prevention
– Robust Documentation
– HIPAA & PCI Security
– Live Support
– 24/7 Monitoring

$50 per mo – workstation
$75 per mo – server
NO CONTRACT

The Maintainer

A lower-cost option with patch management, virus protection, and basic monitoring. Onsite and remote support come with additional fees. Best for businesses that need periodic maintenance but do not require constant support.

$35 per mo – workstation
$65 per mo- server
1 Year commitment

– Corporate Virus Protection
– Ransomware Prevention
– Robust Documentation
– Monthly Patches
– Tune-Ups

The Smooth Operator

Provides the most comprehensive package with 24/7 support and monitoring, including unlimited onsite support and mobile device management. It is geared toward businesses that need around-the-clock IT management.

– Corporate Virus Protection
– Ransomware Prevention
– Robust Documentation
– HIPAA & PCI Security
– 24/7 Live Support
– 24/7 Monitoring
– 5TB Offsite Backups

$80 per mo – workstation
$100 per mo – server
1 year commitment

 

Service Plan Comparison

FeatureThe Smooth OperatorThe Full TimerThe Maintainer
Remote SupportUnlimitedUnlimited$120 per hour
(billed in 15 minute increments )
Onsite SupportUnlimited$169 for 4 hours, $99/hour after$169 for 2 hours, $99/hour after
Monitoring24/7 system monitoring CPU, RAM, BSOD, Critical Application, Wi-Fi, and Network24/7 system monitoring CPU, RAM, BSOD, Critical Application, Wi-Fi, and NetworkMonthly patches and tune-ups for workstations/servers
Tune-UpsWeekly for workstations, monthly for serversWeekly for workstations, monthly for serversMonthly for workstations, quarterly for servers
Virus ProtectionYesYesYes
Ransomware PreventionYesYesYes
Backup Storage5TB Offsite BackupNoNo
Compliance AuditsYearly HIPAA & PCI ComplianceYearly HIPAA & PCI ComplianceAdditional $499
Password ManagementYesYesNo
Web Content FilteringoptionaloptionalN/A
After-Hours Support$0$199 per hourN/A
Required Firewall$399$399N/A
Setup Fee$0$199$199
Contract Requirement1 YearMonthly1 Year
Price$80 per workstation
$100 per server
$50 per workstation
$75 per server
$35 per workstation
$65 per server
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